Privacy policy

Last updated: April 13, 2026

Mofora is operated by Wolf Scaling Limited ("we," "us," or "our"). We operate the website mofora.com and are committed to protecting your personal information. This Privacy Policy describes what data we collect, how we use and protect it, who we may share it with, and the choices you have regarding your information.

By visiting our Site, creating an account, or making a purchase, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

Information you provide directly:

  • Your name, email address, phone number, and shipping and billing addresses when you place an order or create an account
  • Payment information, including credit card or debit card details, which is processed securely by our payment providers and never stored on our servers
  • Any information you include in messages to our customer service team
  • Responses to surveys, promotions, or feedback forms, if applicable
  • Your preferences and interests shared with us

Information collected automatically:

  • Your IP address, browser type, operating system, and device information
  • Pages you visit on our Site, time spent on those pages, and navigation patterns
  • Referring URLs and search terms that led you to our Site
  • Cookie data and similar tracking technologies (see Section 7 below)
  • Transaction details, including items you view, add to your cart, or purchase

2. Your Consent

Giving Consent: By providing your information to place an order, confirm a payment, arrange delivery, or process a return, you agree that we may use it for that specific purpose. Should we need to use your information for other purposes, such as marketing, we will ask for your explicit consent first.

Withdrawing Consent: You may withdraw your consent at any time by contacting us at contact@mofora.com. Please note that withdrawing consent does not affect the lawfulness of any processing we carried out based on your consent before its withdrawal.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment processing, shipping, and delivery confirmation
  • To communicate with you about your orders, including shipping updates and tracking information
  • To respond to your questions, requests, and customer service inquiries
  • To improve and personalize your experience on our Site
  • To detect, prevent, and address fraud or unauthorized activity
  • To comply with applicable legal obligations
  • To send you marketing communications, such as emails about new products or promotions, only if you have given us your explicit consent (you may opt out at any time)
  • To conduct research and analysis to optimize our services

4. Our Platform — Shopify

Our store is powered by Shopify, which provides the platform to sell our products online. Your data is stored securely on Shopify's servers.

Payment Details: If you use a direct payment method, Shopify keeps your payment information encrypted according to industry standards (PCI-DSS). We retain transaction information only for as long as required to finalize your purchase.

More information about Shopify's data handling practices can be found in Shopify's Terms of Service (https://www.shopify.com/legal/terms) and Privacy Policy (https://www.shopify.com/legal/privacy).

Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information, you can visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information in the following limited circumstances:

Service providers: We work with trusted third-party companies that help us operate our business, including payment processing, order fulfillment, shipping, website hosting, and analytics. These providers only have access to the information necessary to perform their services and are contractually obligated to protect your data.

Business and marketing partners: We may share information with business and marketing partners to provide services and advertise to you. These partners will use your information in accordance with their own privacy notices.

Legal requirements: We may disclose your information if required to do so by law, in response to a valid legal request (such as a subpoena or court order), or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or if you violate our Terms of Service.

Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity as part of the transaction. We will notify you of any such change.

6. Your Rights and Choices

Depending on your location, you may have some or all of the following rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request that we update or correct inaccurate information.
  • Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
  • Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances.
  • Opt-out of marketing: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any promotional email we send, or by contacting us directly.
  • Withdraw consent: Where we rely on your consent to process your data, you may withdraw that consent at any time by emailing us at contact@mofora.com.

To exercise any of these rights, please contact us at contact@mofora.com. We will respond to your request in a timely manner and in accordance with applicable law.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our Site.

What are cookies? Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and recognize returning visitors.

Types of cookies we use:

  • Essential cookies that are necessary for the Site to function properly (e.g., shopping cart, checkout process)
  • Analytics cookies that help us understand how visitors use our Site (e.g., Google Analytics)
  • Preference cookies that remember your settings and choices

Managing cookies: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of certain parts of our Site.

When you first visit our Site, you will be presented with a cookie consent banner where you can manage your preferences.

8. Data Security

We take the protection of your personal information seriously. We use industry-standard security measures, including SSL encryption and PCI-DSS compliance for payment processing, to safeguard your data during transmission and storage.

While no method of data transmission or storage is 100% secure, we are committed to taking all reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, provide customer support, and comply with our legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

10. Third-Party Websites

Our Site may contain links to websites operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

11. Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@mofora.com and we will take steps to delete that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.

12. International Data Transfers

If you access our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using our Site, you consent to the transfer of your data to the United States.

13. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated Privacy Policy.

In the event of a merger or acquisition, your information may be transferred to the new entity to continue providing our services.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.

Store name: Mofora
Company name: WOLF SCALING LIMITED
Warehouse Address: 42 Superior Rd, Floral Park, NY 11001, USA
Company address: 16/F Queen's Road Central, Sheung Wan, Hong Kong
Phone: +1 (347) 428-9790
Email: contact@mofora.com
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST)
We aim to respond to your inquiries within 24 hours.